New Delhi: Quick online delivery services provided by Zomato-owned quick commerce platform Blinkit are facing major disruption due to the strike by hundreds of its delivery partners demanding changes in their pay structure. As per reports, its services in the National Capital Region have been disrupted due to the ongoing strike by delivery partners. Reportedly, customers in Delhi, Gurugram, Faridabad, Ghaziabad, Noida and Greater Noida are struggling to place online orders for delivery of their groceries for the last 3-4 days.
Several Blinkit customers on Twitter and other social media platforms shared that they saw a message that read: “Sorry for the inconvenience. Your store is under maintenance” as they tried using the Blinkit app in certain areas of the national capital. Tried placing your order online.
hundreds of dark stores closed
It is also reported that over 200 dark stores run by Zomato-owned quick commerce platform Blinkit have been temporarily shut down in these regions. Reports say that a large number of such stores are expected to go offline in the coming days due to the ongoing strike by the delivery partners.
Delivery partners demand better pay structure
Blinkit has recently introduced a new pay structure for delivery partners from Monday midnight, under which partners will have to book their time slot and meet the targets assigned to them. The Zomato-owned firm said delivery partners would be paid on a per kilometer basis. The company, however, did not give details of the new pay structure and said that it is working on getting all the affected stores live soon. However, the delivery partners rejected the move saying it would reduce their earnings.
Justifying his strike, the delivery boy said that earlier he was paid Rs 50 for delivering parcels, which was later reduced to Rs 25. He claimed that now this amount has been reduced to Rs 15. 12 hours work. Many delivery partners are of the opinion that the new pay structure will increase the financial burden on them.
Blinkit has occasionally announced that it will discontinue delivery in areas where it does not have its 10-minute service delivery. Blinkit delivery services will be available only at customer locations where the services can be delivered within 10 minutes.